capabilities

RightAngle Consulting, Support and Staff Augmentation with Triarc Solutions

We can help you make the most of your RightAngle investment.

Let the RightAngle Experts Lead the Way

Triarc Solutions is the authority on RightAngle. We are the only consulting services company solely focused on RightAngle. We provide a comprehensive set of services including consulting, staffing, and support. We are your one stop shop for all of your RightAngle CTRM services needs.

Request a consultation with our team today to see what we can do for you.

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Triarc RightAngle CTRM Expert at work.
Maximize your RightAngle ROI with Triarc

Maximize Your Investment Potential

Whether you are new to the RightAngle platform or a long-time user, Triarc Solutions is here to provide expert assistance. We support customers through:

  • New RightAngle Implementations
  • System Upgrades
  • Process Workflow Ideation and Establishment
  • Staff Training and Augmentation
  • Staff Fulfillment and Candidate Search
  • Dashboard Customization

We are your go-to partner for all RightAngle needs. We empower businesses throughout each phase of their RightAngle journey and can reposition our services within your organization.

"You don't have to go it alone!"

Make the most of your investment with an initial consultation with our Triarc experts. We want to learn more about how you are currently using RightAngle, and this brief evaluation helps us understand areas we can make improvements to optimize your system and maximize your investment potential.

Tailor Your RightAngle Implementation

RightAngle is a multi-faceted program which covers front-office to back-office needs. It can handle basic logistics and operational workflows for commodity trading and risk management. Organizations across this market rely on its capabilities within trading, scheduling, accounting, and risk to keep their business organized. Additional functionality in inventory, credit, and pricing allows proper modeling of commodity businesses in the system.

RightAngle is flexible to allow for a customized design to meet your ever-changing business needs. Triarc Solutions can help you equip your business with a tailored RightAngle implementation mirroring your existing business processes and providing optimization for maximum return on your investment.

Client Testimonials

We pride ourselves on the positive feedback we receive from our customers. Our mission is to drive value through high-end support, reliability, and expertise. You can read some of what our customers have to say to gain more insight into how we help organizations incorporate RightAngle into their businesses.

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“We have never had consultants go to the lengths that Triarc Support does to ensure our issues are resolved in a timely manner. We are blown away by their commitment to help us make our deadlines.”

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"First I want to send a BIG thank you to Triarc for making this project a reality. Wow! This was a huge accomplishment never done before."

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"Triarc Support has been an extremely beneficial group to partner with. Their application and industry knowledge are unmatched. In a business that requires time sensitive resolutions and support, it’s paramount to be able to leverage this type of resource."

Is a RightAngle Consultation
Right for Me?

Perhaps you have hit a wall with RightAngle, or perhaps you simply are not tapping into its full potential. We can help you love RightAngle again! With our expertise, we can help you:

  • Streamline business operations
  • Optimize RightAngle Performance
  • Improve ROI

Whether you need full-scale implementation, support, and training or simply need assistance with a particular component of the platform, we can get you from point A to point B on time and in budget.

Schedule a call with our team to learn more about how you can benefit from our RightAngle management solutions. We are happy to guide you in the right direction.

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Triarc can help get you from point A to point B on time and in budget.

Love RightAngle Again with Any of Our RightAngle Engagements

RightAngle Implementations
RightAngle Upgrades
Business Expansion
RightAngle Consulting
RightAngle Training
Triarc supports 100% of RightAngle versions

RightAngle Support for Any Version

Support is an ongoing vital component to your RightAngle investment. Our support packages provide tailored support services to meet your various needs.

With both functional and technical expertise at our disposal, our support team members have the answer you need when you need it. We offer flexible support packages which can control your support cost and engagement.

For a more day-to-day support package, we can monitor user issues and help resolve them. This approach helps us detect any user issue patterns and determine whether they are a result of RightAngle or human error. In effect, we can operate as a liaison between business, IT, and software vendors to ensure all parties are aligned and each component of your solution is running as it should.

Learn More About Our Support Services

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Support Portal Requests

Getting help should be easy, which is why we allow customers to submit requests to us via email, phone, or online portal. Customers can log any issues for our RightAngle support team to address. We handle core and custom bugs, knowledge questions, or any other problems with RightAngle. Simply provide some information for follow up and give us a brief description of the problem, and one of our Support members will be in touch. You can also flag the request with priority levels if you need a solution as soon as possible.

Submit A Ticket Here

Support by the Numbers

Triarc has a 100% Customer satisfaction rating
100%
Customer Satisfaction
Rating
Triarc has resolved over 3,500 issues for our customers
3,500
Issues Resolved
Triarc has 16 happy customers
16
Happy Support
Customers

Three Tiers of Support Capabilities

We understand businesses have differing levels of needs and expectations when it comes to system support. Triarc's goal is to meet our customers where they are with the budget available. Our knowledgeable team is at the ready to provide you with best in class service for your support needs with fast response times.

We offer three different support plans. Each plan covers all issues and all versions, including those unsupported by the vendor. Select from any of the following plans:

01
Triarc unlimited support option

Unlimited Support

Our Unlimited Support option, which comes with Triangle Software’s Support Monitoring tool for self-diagnosis and discounted consulting rates, is a great fit for companies who need heavy involvement from our team and additional help keeping track of their RightAngle processes.

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Triarc monthly block of support hours

Monthly Block of Hours

If your needs aren’t as frequent, you can opt for our Monthly Block of support hours, which still carries priority access at a lower rate, or our Ad Hoc level, which charges by the hour. Whatever you support availability preference, Triarc Solutions can accommodate your needs.

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Triarc emergency support option

Emergency Support

We offer emergency support for those big issues at any time. We understand some of your most critical processes run overnight, and we’re here to help if they break.

Triarc provides business and tech role staffing solutions

Business and Tech Role Staffing

Have a gap in your team that needs to be filled? Triarc Solutions can assess your company’s needs and identify a strong candidate within our wide industry network. We can vet candidates for RightAngle experience and talent to ensure you land someone who immediately brings value.

Wide industry network

We can also handle organization-specific training to bridge any knowledge gaps. Our staffing services are hands on, meaning we partner with both the employer and candidate to build strong working relationships throughout the lifetime of employment.

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How Our RightAngle System Implementation Works

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Contact US

You can reach our team by phone, email, or online form fill. Someone from our team will be in touch shortly to go over next steps.

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Business Consultation

Our team will reach out to you to schedule a consultation to learn more about your needs. This consultation helps our team understand your business, your pain points, and how we can help. We use this time to address any questions about our services, pricing, and timeline.

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Triarc RightAngle Implementation icon

Implementation

Whether you are implementing RightAngle for the first time or upgrading to the latest version, this step of the process is very similar. We start with an assessment phase, which entails a deep dive into your business and its associated processes. This phase considers some of the following: business needs, current systems, what’s working, what isn’t working, what needs to change, unique aspects to your business. From there, we build a project plan based on the findings of the assessment. Then, we move into the build phase, which includes design, buildout, unit testing, training, user acceptance testing, cutover, go live, and hyper-care support following go live. 

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Triarc Monitoring and support icon

Monitoring and Support

Once you are live, we transition from hyper-care support to a support plan that fits your needs and budget. Regardless of the plan you choose, you will have the backup you need should any issues arise.

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Why Use Triarc as Your Trusted RightAngle Partner?

We founded Triarc Solutions on the principle of improving lives in the RightAngle community. Our team is comprised of customer-facing RightAngle experts with an average of 16 years of experience using the solution. That experience coupled with our deep industry solution knowledge and genuine care for our customers make us a great partner for your next RightAngle project.

Contact us today so we can help you love RightAngle again!

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Why use Triarc as your trusted RightAngle partner

Contact Us to Get Started

Be sure you are getting the most out of RightAngle by leveraging Triarc Solutions. We provide expert system management and reliable, knowledgeable customer support. Contact us to schedule a consultation and learn how we can help you love RightAngle again!

Let's get to work.

LET'S GET TO WORK